Pramod Bhasin, President and CEO of Genpact, formerly GE Capital International Services, became popular as India’s BPO emperor. Pramod is a Chartered Accountant from Thomson McLintock & Co., London, and holds a Bachelor of Commerce degree from Delhi University. Before Genpact’s success story Pramod was an officer at GE which is a conglomeration of $150-billion diversified technology, media and financial services.

Pramod Bhasin

Pramod established Genpact in 1997 which is now acknowledged as a global leader in Business Services and Technology Solutions. Genpact became a publicly traded company and listed on the New York Stock Exchange in August, 2007 under the symbol “G”. With $493 million in revenues, Genpact is already India’s largest third-party BPO firm. Pramod has valuable experience of 25 years in this field as he worked with GE and RCA. During that period in US he served as CFO for GE Capital’s Corporate Finance Group in India. Because of his great efforts, Genpact manages to serve its customers from over 30 operations centers spread across the US, Mexico, Europe, Philippines, China and India, employing 32,000 associates across a wide range of business processes, technologies and industries. Prominently it take calls  and manages the processes for two of the top-10 U.S. banks, two of the top-five Australian banks, and three of the top-10 automakers in the world.

Pramod Bhasin is also the founding member of the International Association of Outsourcing Professionals and a member of its Strategic Advisory Board. Now Genpact has been globally recognized as a leading BPO provider by the International Association of Outsourcing Professionals, International Quality & Productivity Center, American Society for Training & Development.,etc.

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