INSURANCE IN INDIA
Post by: Aravind Patrudu on May 30th, 2008 | File Under Investors and VCs, Misc
Insurance is a long term promise. There exists a healthy competition between the Insurance companies to make the customers trust their word and promise. It has been a problem for insurance companies to differentiate amongst themselves from one another when the market is not growing. Companies must be capable and should have the financial strength to pay any kind of claims at any time.
Whatever may be the product that is offered by the company it doesn’t matter too much. Only thing is, the agents must be in a good position to create awareness in the people towards insurance policies. The company must involve all people working in it to the best of their capabilities in furthering the interests of the insured public by providing efficient service with courtesy. Insurance company must bear in mind the investment of funds, the primary obligation to its policy holders whose money it holds in trust without losing sight of the interest of the community as a whole. The funds must be deployed to the best advantage of the investors as well as the community as a whole, keeping in view national priorities &obligations of attractive return .
Generally in India we see a trend towards stock market driven unit linked insurance policies (ULIPS). Due to the lack of awareness people buy unit linked products more as an investment than insurance. This unit linked process depends on the stock market behaviour. If the stock market goes up, the customers buy unit linked products to get benefits. Here we can see two categories namely public traded companies and Mutual companies. Some examples for public traded companies are Met-life and Prudential.No doubt that life insurance is a long term business which make promises that are 30-40 years out. In-spite of that there companies trying to make short term decisions to look good for stock market ,keeping in mind about their earnings.
A customer, being a policy holder will expect maximum capital, but some companies were trying to minimize it.This kind of scenario is seldom seen in Mutual companies when compared to public companies as, there public companies do not hold their amount of capital. A company must fund their business with regular injection of capital as and when required. But now in India with liberalisation of sector and entry of private players, customers are becoming more aware, of the role &scope of insurance. However a customer will expect the company to focus on protection & long term wealth creation.
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